Diane Leyman

Lyssna blog

User research insights and more: methodologies, trends, and expert views.

4.5/5 rating

Customer experience design - Header image

11 Jun 2025

16 min

Customer experience design: What it is, benefits & examples

Learn how customer experience design creates seamless interactions across touchpoints, driving satisfaction, loyalty, and business growth.

Pete Martin

Product design resources

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UX and UI design

Results (9)

06 Jun 2025

9 min

How small research teams drive innovation: 5 lessons from Ally

Discover 5 key lessons from Ally on building customer-centered products with a small team.

Diane Leyman

04 Jun 2025

19 min

How to get buy-in for UX

We share seven strategies for gaining stakeholder buy-in for UX research, with expert tips and a business case template included.

Diane Leyman

02 Jun 2025

25 min

Recruiting user research participants

Learn effective strategies for recruiting user research participants, including understanding your target audience, recruiting customers and non-customers, and offering incentives.

Diane Leyman

30 May 2025

20 min

UX conferences 2025

Get ready to level-up your UX design and user research skills with these must-attend conferences of 2025.

Diane Leyman

27 May 2025

19 min

UX screener questions

Discover how to craft effective UX screener questions and target the right research participants with our best practices and example questions.

Diane Leyman

16 May 2025

11 min

Five expert tips for live website testing

Learn how to watch real people use your website and turn their feedback into meaningful improvements, with expert tips on everything from setting goals to iterating based on results.

Diane Leyman

14 May 2025

30 min

15 tested & recommended prototyping software for UI/UX designers

Speed up your design process with these 15 UI/UX prototyping tools! Find the best free software options, to create seamless user experiences in 2025.

Diane Leyman

08 Apr 2025

9 min

Practical research at every stage: Expert tips for the entire product life cycle

Discover effective UX research methods for every product stage from Lyssna's product design manager.

Diane Leyman

02 Apr 2025

14 min

What is card sorting?

Learn how card sorting can improve your website's information architecture. Discover different methods, including closed, open, and hybrid card sorting, and when to use them.

Diane Leyman

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4.5/5 rating