Trusted by 320,000+ designers, marketers, researchers, and product leaders from these brands
See how a site really performs
Prototypes tell you what might work. Live website testing tells you what actually does. Understand real-world usability.
Test any live site, no setup required
Just paste in a URL and Lyssna handles the rest. Test a homepage, checkout flow, landing page, or any page on a live site - no tags, no installs, no dev work needed.
Works on any publicly accessible website
Test competitors' sites too
Capture everything that matters
Every session is recorded - screen, camera, audio, and mouse movements. See exactly where users hesitate, get confused, or give up, and hear their reactions in their own words.
Full session recordings with playback controls
Automatic transcription and AI summaries included
Combine tasks and questions in a single study
Set up multi-task studies that mirror real user journeys. Add follow-up questions between tasks or at the end to capture intent, frustration, or satisfaction - all in one session.
Mix tasks, questions, and rating scales
Capture both behaviour and perception in one study
Reach the right participants in hours, not days
Our panel of 690,000+ vetted B2B and B2C participants means you can recruit exactly who you need, without managing it yourself. Mix participant screeners with demographics like role, industry and behaviors for precision recruitment
Same-day results for most studies
Participant quality guaranteed
Benchmark against your competitors
Go beyond testing your own site. Run the same tasks on competitors' websites and compare results side by side. Understand where your site wins, and where users prefer the competition.
Test any publicly accessible site
Compare task completion, time on task, and satisfaction
See live website testing in action
Trusted by industry leaders
From startups to global enterprises, leading teams rely on Lyssna to validate ideas, run studies, and make product decisions.
Get the most from live website testing
Guides, examples, and tips to help you run better studies, from your first session to your hundredth.
VIDEO
Live website testing
Watch as Scott from our design team demonstrates how to set up and run Live Website Testing in Lyssna, capturing real user interactions through screen recordings, audio, and video to gather valuable feedback and improve usability.
ARTICLE
Five expert tips for live website testing
Learn how to watch real people use your website and turn their feedback into meaningful improvements, with expert tips on everything from setting goals to iterating based on results.
GUIDE
Website testing guide: Definition, benefits & how to test
A beginner's guide to website testing – from usability and functionality testing to performance and compatibility testing. Learn the basics and best practices for ensuring a high-quality website or web application.
Frequently asked questions
No, live website testing does not require any downloads, installations, or code snippets.
Yes, live website testing is currently limited to desktop devices and only supports Chromium-based browsers such as Google Chrome and Microsoft Edge. It does not work on mobile devices or non-Chromium browsers like Safari or Firefox.
You can test any live website, including your own or competitor websites. This allows you to conduct competitive research by observing how users interact with other websites, helping you gain insights to improve your own user experience.
Live website testing is available on all current paid plans, but it is not available on free or legacy plans. If you're on a free or legacy plan and want to use this feature, you will need to upgrade to a current paid plan. You can visit our pricing page to find out more.
