Trusted by the world’s leading travel providers

Discover what's important to your travelers
Explore key user preferences, from impactful messaging to sought-after holiday information. With Lyssna you can:
Use card sorting to understand how users expect to find information and what categorization makes the most sense to them.
Test brand elements such as messaging, iconography and creative assets.
Find out what features impact decision-making when booking a holiday, for example the importance of reviews and how these are displayed.

Deliver seamless journeys
Uncover insights on navigation preferences, booking processes, and destination information placement to enhance their experience. With Lyssna, you can:
Understand how users navigate your travel app or website, ensuring an intuitive and user-friendly journey.
Test and refine the booking process to make it streamlined, reducing friction and enhancing user satisfaction.
Discover the optimal placement for destination information, ensuring travelers easily find the details they need.

Boost your competitive edge
Stay ahead in your sector of the travel industry by consistently optimizing your offerings, tailoring experiences to evolving user preferences, and leveraging real-time insights. With Lyssna you can:
Conduct competitor analysis and understand how users perceive your services compared to others.
Test optimal pricing strategies to stay competitive without compromising value.
Test that your app or website functions seamlessly across various devices, enhancing accessibility for users.
Understand user behavior to optimize the conversion funnel, leading to higher conversion rates, bookings and engagement.
We're doing these really quick tests, almost all the time. And for that, Lyssna is unbeatable. Other tools don't even have that option.

Eveline Moczko
Head of Product
You may also like

TEMPLATE
How to improve information architecture with closed card sorting
Use this closed card sorting template to validate your proposed taxonomy with real users. Test category fit, sharpen labels, and build with confidence.

GUIDE
Website testing guide: Definition, benefits & how to test
A beginner's guide to website testing – from usability and functionality testing to performance and compatibility testing. Learn the basics and best practices for ensuring a high-quality website or web application.

ARTICLE
Recruiting user research participants
Learn effective strategies for recruiting user research participants, including understanding your target audience, recruiting customers and non-customers, and offering incentives.
No participants? No problem
Our integrated panel allows you to quickly and affordably recruit both B2C and B2B research participants that precisely match your target audience.




