Make sure users can find what they’re looking for
Don’t let bad navigation drag you down. With Tree testing, you can understand how users navigate and find information so you can improve findability.
Set up a tree test in minutes
Our easy and intuitive UI allows you to get set up in minutes for fast and easy validation of your information architecture.
Import your tree from a CSV
Copy and paste from a list
Add multiple tasks to one tree test
Follow up for context
Ask follow-up questions to understand the ‘why’ behind your users’ answers so you can fix any hurdles. Choose from a range of question types.
What was confusing or unclear?
What is the expected behavior?
Metrics that matter
Lyssna will automatically provide you with a summary of success, time taken, and directness for each task to assess overall findability, so you can iterate and improve.
Detailed path analysis
Filter results to spot trends or themes
Export task-by-task results as CSV
Get on-demand access to high-quality participants
Access our global panel of 690,000+ participants across 124 countries. Filter by 395+ demographic and psychographic options.
Apply custom screeners
Satisfaction guarantee
No participants? No problem
Our integrated panel allows you to quickly and affordably recruit both B2C and B2B research participants that precisely match your target audience.
Quality guaranteed
Run research with confidence. If participants don’t meet expectations, we’ll make it right.
Precision targeting
Combine demographic filters and screeners to find the best-fit participants.
Global reach
Recruit from 124 countries and connect with participants in 55 languages.
Fast, on-demand recruitment
Complete studies quickly with an average order fulfilled in just 30 minutes.
Built for B2B and B2C
Reach both consumer and professional audiences across a wide range of use cases.
Real people, better data
Thoughtful responses from real participants lead to stronger insights and better decisions.
See Tree testing in action
Trusted by industry leaders
From startups to global enterprises, leading teams rely on Lyssna to validate ideas, run studies, and make product decisions.
Get the most from tree testing
Guides, templates, and examples to help you assess the findability of your content.
TEMPLATE
How to improve information architecture with tree testing
Use this research template to validate your site's navigation, measure findability, and fix structure issues before launch.
GUIDE
Tree testing guide
Optimize your site's navigation with tree testing.
ARTICLE
Tree testing vs card sorting
Explore the fundamentals of tree testing and card sorting in UX research. Discover their definitions, methodologies, and the strategic benefits they offer in enhancing user experience.
Frequently asked questions
You can either recruit from your network using a share link or recruit from our research panel.
Yes. Add multiple tasks to a single tree test and see success, directness, and paths for each one, without duplicating sections. Tasks work the same way in tree tests, prototype tests, and live website tests, so your results and exports stay consistent.
You can share your test results using the share link in the results section or download your results as a CSV for further analysis.
Yes. Our test-taking UI is translated into over 30 languages. You can find out more here.
Yes, we include all our research methodologies across all plans. You can see our pricing and inclusions here.
