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Lyssna vs Userlytics

Compare Lyssna vs Userlytics features, ease of use, and pricing. Find the best user research platform with transparent pricing and intuitive interface.

Lyssna vs Userlytics

What users rate Lyssna vs Userlytics

Here's how customers review Lyssna and Userlytics on G2.com.

Rating

Lyssna

Userlytics

Overall rating

4.5/5 πŸ…

4.4/5

Meets requirements

8.4/10

8.4/10

Ease of use

9.1/10 πŸ…

8.2/10

Ease of setup

9.2/10 πŸ…

8.7/10

Ease of admin

8.9/10 πŸ…

8.6/10

Quality of support

9.1/10

9.5/10 πŸ…

Partner in doing business

9.0/10

9.3/10 πŸ…

Product direction

9.1/10 πŸ…

8.8/10

Why companies choose Lyssna over UserlyticsΒ 

  • Transparent pricing structure. Lyssna offers a clear tiered pricing structure with a free plan, a Growth plan ($165/month billed annually), and Enterprise options – providing a smooth scaling path for growing teams. Userlytics offers multiple plan types including a flat-fee Limitless Plan for unlimited testing, alongside subscription and project-based options.

  • Seamless moderated research experience. Lyssna's User interviews functionality integrates directly with Zoom, Google Meet, and Microsoft Teams β€” tools many research teams already use – creating a familiar, low-friction experience for both researchers and participants.

  • Accessible pricing at every stage. Lyssna's free plan includes three seats and unlimited quick studies, so teams can start running research straight away – no commitment required. Paid plans scale predictably from there, with a Growth plan from $165/month for teams ready to run more in-depth research.

Lyssna vs Userlytics: Key differences

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Research method flexibility

Lyssna's in-depth studies (available on paid plans) give researchers the flexibility to combine different research methods within a single study – mixing first click testing, preference testing, surveys, and more to answer complex research questions in one session. This mixed-method approach is particularly useful for teams who need to answer layered research questions without running multiple separate studies.

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Panel quality

Lyssna’s participant panel includes over 690,000 individuals globally, with advanced targeting options across 395+ demographic attributes. This allows for precise pre-filtering by audience before a study begins. Userlytics offers a larger panel of over 2 million participants and uses screener questions with conditional logic to achieve audience specificity – a different approach to targeting that may suit teams who prefer to qualify participants through the screening process itself.

Lyssna vs Maze


Transparent pricing structure

Lyssna offers a clear tiered pricing structure with a free plan, a Growth plan ($165/month billed annually), and Enterprise options – providing a smooth scaling path for growing teams. Userlytics offers multiple plan types including a flat-fee Limitless Plan for unlimited testing, alongside subscription and project-based options.

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User experience and ease of use

Lyssna scores higher on ease of use (9.1/10 compared to Userlytics' 8.2/10 on G2), reflecting its intuitive interface and streamlined workflows. This makes Lyssna accessible to researchers and non-researchers – product managers, designers, and marketers who want to run studies without a steep learning curve – encouraging broader adoption and more consistent research practices across organizations.

Lyssna vs Userlytics: Feature comparison

Feature

Lyssna

Userlytics

Free plan features

Seats included

Pay-per-use panel credits

Research

Card sorting

Conditional logic

First click testing

Five second testing

Live website testing

Prototype testing with Figma

Surveys

Tree testing

User interviews

Participant recruitment

Research panel access

Advanced panel targeting criteria

Panel credits

Pay-per-use

Pay-per-use

Panel credit cost

US$1 per credit

US$1 per credit

Custom screening

Self recruitment

AI-powered features

AI generated summaries

AI follow-up questions

Analysis and reporting

Heatmaps

Video recordings

CSV exports

Interviews

Microsoft integration

Google Calendar integration

Zoom integration

Includes picture-in-picture video recording

Video transcription

Support

Email support

Live chat

Help center

Pricing flexibility

Free plan

Free trial

Entry-level plan

Mid-level plan

Enterprise plan

Security

SOC 2 compliant

GDPR compliant

SSO

FAQs about Lyssna vs Userlytics

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