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Lyssna vs Userlytics

Compare Lyssna vs Userlytics features, ease of use, and pricing. Find the best user research platform with transparent pricing and intuitive interface.

Lyssna vs Userlytics

What users rate Lyssna vs Userlytics

Here's how customers review Lyssna and Userlytics on G2.com.

Rating

Lyssna

Userlytics

Overall rating

4.5/5 πŸ…

4.4/5

Meets requirements

8.4/10

8.4/10

Ease of use

9.1/10 πŸ…

8.2/10

Ease of setup

9.2/10 πŸ…

8.7/10

Ease of admin

8.9/10 πŸ…

8.6/10

Quality of support

9.1/10

9.5/10 πŸ…

Partner in doing business

9.0/10

9.3/10 πŸ…

Product direction

9.1/10

8.8/10

Why companies choose Lyssna over UserlyticsΒ 

  • Transparent pricing structure. Lyssna offers a clear tiered pricing structure with a free plan, a Growth plan ($165/month billed annually), and Enterprise options – providing a smooth scaling path for growing teams. Userlytics offers multiple plan types including a flat-fee Limitless Plan for unlimited testing, alongside subscription and project-based options.

  • Seamless moderated research experience. Lyssna's User interviews functionality integrates directly with Zoom and Microsoft Teams β€” tools many research teams already use – creating a familiar, low-friction experience for both researchers and participants.

  • Accessible pricing at every stage. Lyssna's free plan includes three seats and unlimited quick studies, so teams can start running research straight away – no commitment required. Paid plans scale predictably from there, with a Growth plan from $165/month for teams ready to run more in-depth research.

Lyssna vs Userlytics: Key differences

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Research method flexibility

Lyssna's in-depth studies (available on paid plans) give researchers the flexibility to combine different research methods within a single study – mixing first click testing, preference testing, surveys, and more to answer complex research questions in one session. This mixed-method approach is particularly useful for teams who need to answer layered research questions without running multiple separate studies.

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Panel quality

Lyssna’s participant panel includes over 690,000 individuals globally, with advanced targeting options across 395+ demographic attributes. This allows for precise pre-filtering by audience before a study begins. Userlytics offers a larger panel of over 2 million participants and uses screener questions with conditional logic to achieve audience specificity – a different approach to targeting that may suit teams who prefer to qualify participants through the screening process itself.

Lyssna vs Maze


Transparent pricing structure

Lyssna offers a clear tiered pricing structure with a free plan, a Growth plan ($165/month billed annually), and Enterprise options – providing a smooth scaling path for growing teams. Userlytics offers multiple plan types including a flat-fee Limitless Plan for unlimited testing, alongside subscription and project-based options.

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User experience and ease of use

Lyssna scores higher on ease of use (9.1/10 compared to Userlytics' 8.2/10 on G2), reflecting its intuitive interface and streamlined workflows. This makes Lyssna accessible to researchers and non-researchers – product managers, designers, and marketers who want to run studies without a steep learning curve – encouraging broader adoption and more consistent research practices across organizations.

Lyssna vs Userlytics: Feature comparison

Feature

Lyssna

Userlytics

Free plan features

Seats included

green checkmark
green checkmark

Pay-per-use panel credits

green checkmark
green checkmark

Research

Card sorting

green checkmark
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Conditional logic

green checkmark
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First click testing

green checkmark
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Five second testing

green checkmark
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Live website testing

green checkmark
green checkmark

Prototype testing with Figma

green checkmark
green checkmark

Surveys

green checkmark
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Tree testing

green checkmark
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User interviews

green checkmark
green checkmark

Participant recruitment

Research panel access

green checkmark
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Advanced panel targeting criteria

green checkmark
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Panel credits

Pay-per-use

Pay-per-use

Panel credit cost

US$1 per credit

US$1 per credit

Custom screening

green checkmark
green checkmark

Self recruitment

green checkmark
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AI-powered features

AI generated summaries

green checkmark
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AI follow-up questions

green checkmark
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Analysis and reporting

Heatmaps

green checkmark
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Video recordings

green checkmark
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CSV exports

green checkmark
green checkmark

Interviews

Microsoft integration

green checkmark
green checkmark

Google Calendar integration

green checkmark
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Zoom integration

green checkmark

Includes picture-in-picture video recording

Video transcription

green checkmark
green checkmark

Support

Email support

green checkmark
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Live chat

green checkmark
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Help center

green checkmark
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Pricing flexibility

Free plan

green checkmark

Free trial

Entry-level plan

green checkmark
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Mid-level plan

green checkmark
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Enterprise plan

green checkmark
green checkmark

Security

SOC 2 compliant

green checkmark
green checkmark

GDPR compliant

green checkmark
green checkmark

SSO

green checkmark
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FAQs about Lyssna vs Userlytics

Does Lyssna offer a free trial or free plan?
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How do Lyssna and Userlytics compare on pricing?
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Which platform has better customer support: Lyssna or Userlytics?
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Which is easier to use: Lyssna or Userlytics?
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What's the difference in participant recruitment quality?
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