Trusted by 320,000+ designers, marketers, researchers, and product leaders to validate their decisions
Ask better questions. Get answers you can act on.
Go beyond just collecting data. Lyssna surveys help you make sense of your responses, share findings, and take informed action.
Every question type you need, including ones your current tool doesn't have
Choose from multiple choice, rating scales, ranking, NPS, Likert scales, matrix questions, open text, and more. Use conditional logic, and let participants respond in their own voice with think-aloud audio questions.
12+ question types, including matrix questions and audio recording
Think-aloud questions, record verbal responses, auto-transcribed
Make surveys that feel like you, not another generic form
Customize surveys with your brand colors, logo, and custom imagery. Whether you're sending to customers, panel participants, or internal teams, a branded survey builds trust and encourages participants to engage.
Custom branding: logo, colors, and imagery
Encourage higher completion rates with on-brand, polished surveys
Go deeper automatically, with AI follow up questions
When participants answer open-ended questions, Lyssna's AI generates follow-up questions tailored to their response, automatically digging deeper into their reasoning.
AI follow-up questions – automatically generated from participants' open-text responses
Automatic response summaries and visualizations
Filter and segment results by any targeting attribute
Send to your own audience, or recruit from ours
Share your survey link with customers, users, or your own network. Or tap into Lyssna's panel of 690,000+ vetted B2B and B2C participants to reach a specific audience fast. Either way, you get responses without the recruitment overhead.
Share via link, email, or embed anywhere
Recruit from 690,000+ panel participants with 395+ targeting attributes
See surveys in action
Trusted by industry leaders
From startups to global enterprises, leading teams rely on Lyssna to validate ideas, run studies, and make product decisions.
Get the most from Surveys
Guides and templates to help you ask better questions and turn responses into decisions.
ARTICLE
Surveys in Lyssna
Gather user feedback, validate assumptions, and make data-driven decisions. Discover how survey questions can enhance your research toolkit.
TEMPLATE
How to validate customer needs through a JTBD survey
Validate customer needs with a jobs-to-be-done survey. Use this template to uncover the progress your audience is trying to make and decide what to build next.
GUIDE
Design surveys guide
Use design surveys to gather considered feedback about your designs.
Frequently asked questions
Survey software lets you create, distribute, and analyze surveys to collect feedback or data from your target audience. Lyssna's survey tools let you gather feedback on a specific design (Design surveys) or run text-based surveys like customer experience research (Questions).
Lyssna offers two types of surveys – these are called Design surveys and Questions in the test builder. Design surveys are suitable when you want to ask questions about a creative asset like an image, video, or some audio. Questions can be used to create text-based surveys, for example a customer experience survey.
Design surveys can provide valuable insights into the target audience's preferences, impressions, and understanding, which can help identify areas of the design that may need further refinement and improvement.
A design survey is a survey that's designed to gather feedback and insights specifically about a creative asset. It keeps the design in view while asking questions related to the design.
Design surveys can provide valuable insights into the target audience's preferences, impressions, and understanding, which can help identify areas of the design that may need further refinement and improvement.
A design survey in Lyssna can test static images (JPEG, PNG, or GIF), no larger than 5MB and within the maximum height and width dimensions of 16000x16000 pixels. You can also upload video files (MP4 and no larger than 100MB) and audio files (MP3 and no larger than 100MB).
A design survey should include questions that are relevant to the design being evaluated. Some examples of questions that could be included are: How visually appealing is the design? Is the layout intuitive and easy to navigate? Are the colors and fonts used consistent and easy to read?
