Blog

Lyssna blog

User research insights and more: methodologies, trends, and expert views.

16 Jun 2026

7 min

User interviews from Lyssna

User interviews from Lyssna lets you recruit from a panel of 690,000+ participants, screen with video questions, schedule sessions, send agreements, and get AI summaries – all without leaving one platform.

Tristan Gamilis

User interviews resources

All

AI in user research

Concept testing

Continuous research

Information architecture

Market research

Participant recruitment

Product development

Product updates

Research ROI

Research for non-researchers

Research operations

UX design

UX reporting & analysis

Usability testing

User interviews

User research

Results (21)

01 Jun 2026

8 min

Flight search UX: Booking.com vs Expedia

We put Booking.com and Expedia in front of real users with one task: find a flight and feel confident booking it. Here's what the data revealed about clarity, trust, and decision-making.

Meagan Philpot

17 Apr 2026

18 min

Usability test script

Write a usability test script that keeps sessions consistent and reduces bias. Includes a step-by-step guide, template, and moderated vs unmoderated examples.

Diane Leyman

13 Apr 2026

21 min

User testing

Learn what user testing is, why it matters, and how to run effective user tests.

Jeff Cardello

27 Mar 2026

22 min

Usability metrics

Learn the most important usability metrics, including task success rate, time on task, error rate, and SUS. Discover how to measure usability and improve UX.

Diane Leyman

23 Mar 2026

50 min

Usability testing tools

A comprehensive list of the top 20 usability testing tools with links and features to help your UX team choose the right platform.

Jeff Cardello

12 Mar 2026

9 min

Fee transparency in UX: How Wise and Revolut compare

Fee transparency in UX: We tested how Wise and Revolut communicate transfer costs to real users. Here's what the data revealed about clarity, trust, and speed.

Meagan Philpot