UX research resources
Navigate the world of user insights
Dive into expert resources for UX success
ARTICLE
Types of qualitative research
Explore different qualitative research methods, including interviews, ethnography, and grounded theory. Learn when to use each to gain deep user insights.
ARTICLE
Quantitative research: Methods, types & real case studies
Explore types of quantitative research, including examples and use cases. Learn how to choose the right method to gather data and drive insights.
TEMPLATE
How to validate customer needs through a JTBD survey
Validate customer needs with a jobs-to-be-done survey. Use this template to uncover the progress your audience is trying to make and decide what to build next.
TEMPLATE
How to get quick customer feedback
Learn how to get quick customer feedback from your own customers in one short survey. Free template checks usage, satisfaction, and what to fix next.
TEMPLATE
How to run an open card sort
Run an open card sort to build an information architecture from your users' logic, not your own. See how participants naturally group and label your content.
TEMPLATE
How to test an early prototype
Test your early prototype with real users before you build. This free prototype usability testing template tracks navigation paths and captures reactions in one study.
TEMPLATE
How to optimize your IA with card sorting
Optimize your information architecture with card sorting. Discover how users naturally group your content, what confuses them, and what to prioritize.
CUSTOMER STORY
How a lead UX researcher at Klarna leverages Lyssna for rapid user insights
We chat with Sonal Malhotra, User Research Lead at Klarna.
CUSTOMER STORY
How WongDoody optimize their designs to improve accessibility with Lyssna
We speak with James Noble, Chief Design Officer at WongDoody (fka Carter Digital)
