UX research resources
Navigate the world of user insights
Dive into expert resources for UX success
ARTICLE
Types of qualitative research
Explore different qualitative research methods, including interviews, ethnography, and grounded theory. Learn when to use each to gain deep user insights.
ARTICLE
Quantitative research: Methods, types & real case studies
Explore types of quantitative research, including examples and use cases. Learn how to choose the right method to gather data and drive insights.
TEMPLATE
How to validate customer needs through a JTBD survey
Validate customer needs with a jobs-to-be-done survey. Use this template to uncover the progress your audience is trying to make and decide what to build next.
TEMPLATE
Get quick customer satisfaction feedback
Run a quick and simple survey to assess and boost customer satisfaction with your product or service.
TEMPLATE
Create an intuitive IA with open card sorting
Understand how your users naturally group and categorize information with open card sorting.
TEMPLATE
Assess early prototypes
Evaluate and refine early stage app or website prototypes by gathering valuable user insights.
TEMPLATE
Optimize IA with card sorting
Refine your website's information architecture with open card sorting to improve content organization and navigation.
CUSTOMER STORY
How a lead UX researcher at Klarna leverages Lyssna for rapid user insights
We chat with Sonal Malhotra, User Research Lead at Klarna.
CUSTOMER STORY
How WongDoody optimize their designs to improve accessibility with Lyssna
We speak with James Noble, Chief Design Officer at WongDoody (fka Carter Digital)
