User research resources

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User research resources
Ooma case study

CUSTOMER STORY

How Ooma uses the Lyssna research panel to get valuable feedback for making design decisions

We speak with Kevin Dyck and Jennifer Livaudais at Ooma.

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CUSTOMER STORY

How Eneco's UX researchers use Lyssna to implement Agile UX

Join us as we speak with Meline Markosian and Hayad Ibrahim, UX Researchers at Eneco.

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RSPCA UK Case Study

CUSTOMER STORY

How the RSPCA UK engages their supporter base to improve UX

We speak with Eden Sinclair and Michelle Loa Kum Cheung, UX designers and researchers at RSPCA UK.

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User research report

ARTICLE

User research report

Learn effective strategies for creating user research reports and sharing findings that drive impactful decision-making and product strategies.

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User research insights

ARTICLE

User research insights

Learn how to effectively analyze qualitative data, use data triangulation to verify findings, differentiate between findings and insights, and translate insights into actionable strategies.

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How to start a startup

ARTICLE

How to start a startup

Explore actionable insights and tactics from Paul Cheek's expertise in guiding startups through user testing.

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Customer Experience Research

ARTICLE

Customer experience research

Unlock exceptional customer experiences with customer experience (CX) research. Learn key insights, methods, and trends for a customer-centric strategy.

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UX discussion guide

ARTICLE

UX research discussion guide

In this guide, you'll learn how to unlock insights with effective user research discussion guides. Find out how to create a discussion guide step-by-step, what questions to ask, and what feedback to look for.

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How to get buy-in for UX

ARTICLE

How to get buy-in for UX

We share seven strategies for gaining stakeholder buy-in for UX research, with expert tips and a business case template included.

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