Lyssna blog

User research insights and more: methodologies, trends, and expert views.

26 Oct 2026

19 min

Qualitative vs quantitative research

Choosing between qualitative vs quantitative research? Compare the key differences, see when to use each method, and learn how AI fits into your analysis.

Diane Leyman

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User research

23 Oct 2026

20 min

20 website testing tools: Free and paid options reviewed

Compare 20 website testing tools for usability, performance, cross-browser, and accessibility testing, with up-to-date pricing and free options.

Pete Martin

22 Oct 2026

17 min

Types of qualitative research

Learn the 7 main types of qualitative research, from ethnography to action research, with UX examples and a guide to choosing the right design.

Diane Leyman

16 Oct 2026

4 min

Introducing Mobile testing

Mobile testing is now live in Lyssna, so you can record real participant sessions on mobile – screen, audio, and camera – in one recording.

Tristan Gamilis

13 Oct 2026

11 min

How to observe user interviews: A guide for researchers and stakeholders

Give stakeholders a front-row seat to real customer conversations, without changing how participants behave. Includes a free observer briefing template.

Diane Leyman

13 Oct 2026

4 min

Introducing Observer rooms

Observer rooms from Lyssna let stakeholders watch live moderated interviews in a private room and message the researcher in real time – without being seen by the participant.

Tristan Gamilis

07 Oct 2026

18 min

19 best website feedback tools

Compare the best website feedback tools – from visual bug reporting to on-site surveys – with up-to-date pricing, key features, and real user reviews.

Pete Martin

17 Sep 2026

6 min

ChatGPT for user research

Curious about ChatGPT for user research? See how UX teams use it for drafting and synthesis, and how to spot AI-generated survey responses.

Meagan Philpot

15 Sep 2026

7 min

MCP for AI research

The Model Context Protocol (MCP) lets AI assistants answer questions using your real research data. Here's what MCP is and how to use it for user research.

Diane Leyman

15 Sep 2026

17 min

AI UX research

AI UX research can turn weeks of analysis into hours, but not every task is ready to hand over. See where AI helps in 2026, and where judgment still wins.

Diane Leyman

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