User research resources
Explore user insights
Dive into expert resources for research success
TEMPLATE
How to screen users based on product usage behavior
Screen research participants by product usage frequency and recency.
ARTICLE
How to get access to customers for user research in B2B
In B2B, the hardest part of research is often getting access to the right people. Get practical tips from a research leader on working with sales teams to unlock customer conversations.
TEMPLATE
How to screen users by level of product experience
Screen research participants by product familiarity and experience level.
TEMPLATE
How to screen users based on recent purchases
Filter participants by recent purchase behavior.
TEMPLATE
How to screen participants with purchasing authority
Screen B2B research participants for real purchasing involvement before your study begins.
EVENT
Live workshop: Proving the ROI of research: How to build a business case for user research
Replay this workshop to learn how to quantify the ROI of research and make a clear, compelling business case for investing in UX research decisions.
ARTICLE
Continuous interviewing
Learn how to set up and run continuous interviewing for product discovery. A practical guide to building a sustainable weekly interview practice that keeps your team close to users.
ARTICLE
How to present research findings
Learn how to present research findings clearly and confidently. Turn user research insights into stories that influence stakeholders and drive action.
CUSTOMER STORY
How Hexagon scaled user research across a global enterprise
We speak with Nikolay Nikolov, and Keirstin Townsend about reducing research bottlenecks, doubling study output, and building a scalable research practice across distributed global teams.
