Usability testing resources
Evaluate products with real users
Fuel your usability testing with expert insights and resources
ARTICLE
Mobile usability testing
Mobile usability testing shows you exactly how people use your app or mobile site – not what your analytics guess. Here's how to plan, run, and act on it.
ARTICLE
Usability test script
Write a usability test script that keeps sessions consistent and reduces bias. Includes a step-by-step guide, template, and moderated vs unmoderated examples.
VIDEO
Preference testing
Discover how to create preference tests in Lyssna with this how-to video.
VIDEO
First click testing
Discover how to create first click tests in Lyssna with this how-to video.
ARTICLE
Variation sets
Elevate your research process and uncover invaluable insights with variation sets. Enhance your next study using this powerful feature.
ARTICLE
Usability metrics
Learn the most important usability metrics, including task success rate, time on task, error rate, and SUS. Discover how to measure usability and improve UX.
ARTICLE
UX insights
Learn how to transform raw research data into actionable UX insights that drive better product development and business success.
TEMPLATE
How to assess website conversion flow
Learn how to assess your website conversion flow with real users. Use this research template to diagnose drop-off, surface friction, and turn guesswork into evidence-based fixes.
TEMPLATE
How to improve your checkout process
Learn how to improve your checkout process with evidence, not guesswork. Use this research template to cut cart abandonment, surface friction, and ship fixes users actually need.
