Usability testing resources
Evaluate products with real users
Fuel your usability testing with expert insights and resources
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How to calculate a SUS score
Use this template to measure perceived usability, benchmark your product against industry standards, and track improvements over time.
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How to improve information architecture with tree testing
Use this research template to validate your site's navigation, measure findability, and fix structure issues before launch.
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How to assess website conversion flow
Learn how to assess your website conversion flow with real users. Use this research template to diagnose drop-off, surface friction, and turn guesswork into evidence-based fixes.
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How to improve your checkout process
Learn how to improve your checkout process with evidence, not guesswork. Use this research template to cut cart abandonment, surface friction, and ship fixes users actually need.
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Assess product feature discoverability
Understand how visible key product features are and ensure a successful product launch with first click testing.
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How to assess checkout navigation flow
Learn how to assess checkout navigation flow with real users. Find where buyers get lost going back, editing, or recovering. Fix it before abandonment.
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How to test a website form
Compare website form designs with real users before you build. Use this Lyssna template to see which version people prefer, why, and what might stop them.
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How to evaluate website UI intuitiveness
Does your website UI feel intuitive to users – or just your team? Use this Lyssna template to measure first impressions, comprehension, and task confidence.
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How to test home page messaging
Test your home page messaging with real users to find out if it's reaching the right audience. Use this template to evaluate first impressions, clarity, and audience fit to improve connection and conversion.
