Question 1

What is card sorting?

Accepted Answer

Card sorting is a user research technique used to gather insights into how users organize information. Participants are presented with a set of cards containing information or items and asked to sort them into groups that make sense to them.

Question 2

What are the benefits of card sorting?

Accepted Answer

Card sorting can help you create a more effective information architecture by identifying how users think about and organize information. This can lead to clearer and more intuitive navigation, increased user engagement, and reduced development costs.

Question 3

How do I choose the right card sorting method?

Accepted Answer

There are two main types of card sorting in Lyssna: open and closed. Open card sorting allows participants to create their own groups and labels, while closed card sorting provides predefined categories. The method you choose will depend on your research goals and the complexity of the information you're trying to organize.

Question 4

How many participants do I need for a card sorting study?

Accepted Answer

The number of participants you need for a card sorting study depends on the complexity of the information and the level of detail you want to achieve. Typically, a sample size of 15–20 participants is recommended.

Question 5

How do I analyze the results of a card sorting exercise?

Accepted Answer

There are various methods for analyzing the results of a card sorting exercise. Lyssna offers a variety of built-in data analysis features to simplify the process of analyzing your results. You can view the results in real-time, including participant responses and groupings, and visualize the data using the agreement matrix or similarity matrix. You can also automatically group and filter results.

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