User interviews resources
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CUSTOMER STORY
How Nav boosted the quality of their research with Lyssna's Screeners
We speak with Jenn Wolf, Senior Director of CX at Nav.
ARTICLE
JTBD interviews
Learn how to effectively conduct jobs-to-be-done (JTBD) interviews to gain deep insights into customer motivations and drive product development.
VIDEO
Screeners with Lyssna: Live walkthrough
In this how-to video, our CPO, Tristan walks through Lyssna’s Screener feature, covering all the essentials you need to get started.
ARTICLE
Unstructured interviews
Learn how to conduct unstructured interviews to uncover deep user insights. Discover when to use them, question examples, and analysis best practices.
ARTICLE
Semi-structured interviews
Explore the versatility of semi-structured interviews. Learn how to conduct, analyze, and leverage insights for impactful user research.
ARTICLE
Structured interviews
A complete guide to structured interviews for user research: when to use them, how to write effective questions, how to analyze responses, and how to present findings to stakeholders.
ARTICLE
Note-taking for UX research
Discover four effective note‑taking strategies for UX research – empathy mapping, opposites & spectrum frameworks, and color coding – to capture richer user insights.
VIDEO
Microsoft integration
Streamline user interviews with Lyssna's Microsoft integration. Connect calendars, automate bookings, and generate Teams links effortlessly
VIDEO
Crafting effective research incentives with Tremendous
Unlock insights on calculating, selecting, and strategizing research incentives with Tremendous.
