Lyssna blog

User research insights and more: methodologies, trends, and expert views.

17 Sep 2026

9 min

ChatGPT for user research

Curious about ChatGPT for user research? See how UX teams use it for drafting and synthesis, and how to spot AI-generated survey responses.

Meagan Philpot

UX research resources

AI in user research resources

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AI in user research

Concept testing

Continuous research

Information architecture

Market research

Participant recruitment

Product development

Product updates

Research ROI

Research operations

UX design

UX reporting & analysis

Usability testing

User interviews

User research

07 Aug 2025

22 min

What is UI design?

Learn what UI design is, why it plays a critical role in digital product experiences, and how principles, tools, and collaboration shape effective interfaces.

Marie-Pier Rochon

06 Aug 2025

16 min

CX vs UX

Understand the difference between customer experience (CX) and user experience (UX), how they overlap, and why both are essential for product success.

Diane Leyman

05 Aug 2025

11 min

Website heatmaps

Want to know what's really going on with your website visitors? Website heatmaps are the ultimate tool for uncovering user behavior and making your website better.

James Larson

01 Aug 2025

13 min

Enterprise UX design

Discover enterprise UX design principles, remote research techniques, and how to recruit the right participants for business software testing.

James Larson

01 Aug 2025

14 min

Design ops

Discover how design ops streamlines design workflows, clarifies roles, and boosts collaboration. Learn key steps to implement design operations effectively.

Rakhi Khialani

22 Jul 2025

14 min

Stakeholder interview

Unlock the power of UX stakeholder interviews. Discover why and when to conduct them, how to shape questions, and how they align teams, define success, and surface critical challenges.

Diane Leyman

21 Jul 2025

18 min

Evaluative research

Learn what evaluative research is and how you can use it to exceed user expectations.

Pete Martin

21 Jul 2025

20 min

User research report

Explore how to write a compelling user research report with practical examples, key insights, and tips to communicate UX findings that drive product decisions.

Diane Leyman

18 Jul 2025

10 min

Note-taking for UX research

Discover four effective note‑taking strategies for UX research – empathy mapping, opposites & spectrum frameworks, and color coding – to capture richer user insights.

Michele Ronsen

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