User interviews

See how Lyssna handles the full user interview workflow – recruit, screen, schedule, and analyze – all in one place.

Running user interviews is the easy part. Everything around them – finding the right people, screening them properly, coordinating schedules – is where research teams lose time and confidence. In this walkthrough, Account Executive Matt Rodriguez shows you Lyssna's end-to-end interview workflow: recruit, screen, schedule, and summarize, all in one place.

What you'll see in this demo:

  • Recruiting from a global panel with 400+ targeting attributes

  • Video screeners – hear from participants before you commit to the interview

  • Scheduling with calendar sync, co-host availability, and buffer time built in

  • AI-generated summaries so you're not starting from a blank transcript

Chapters:

  • 0:00 Introduction

  • 1:41 Step 1: Recruiting from the Lyssna panel

  • 3:08 Step 2: Screening participants with video

  • 4:34 Step 3: Scheduling the interview

  • 5:04 Step 4: Transcription and AI summaries

Transcript
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