See Lyssna in action. In this walkthrough, Matt Rodriguez, Account Executive at Lyssna, covers the full research workflow: building unmoderated studies on desktop and mobile, setting up moderated interviews, recruiting participants, and reviewing results. He also shows how to ask questions across all your research from the AI assistant you already use, with Lyssna’s MCP server.
What’s covered in this demo:
00:00 Introduction
01:01 Lyssna dashboard and Spaces
01:25 Template library
01:45 Building an unmoderated study – Figma prototype tests, card sorts, survey questions, and AI follow-up questions
03:23 Mobile testing – screen and camera recording on participants’ own phones
04:10 Setting up moderated interviews – video screeners, NDAs, multiple hosts, observers, and Zoom, Microsoft Teams, or Google Meet
05:54 Participant recruitment – self-recruit at no extra cost or tap into the Lyssna panel
06:46 AI-assisted audience targeting
07:36 The participant experience on mobile
08:01 Reviewing results – completion rates, common paths, heatmaps, click maps, and AI summaries of open-text responses
09:41 Mobile recordings and transcripts
10:08 Card sort and interview results
10:42 Analyzing across studies with Lyssna’s MCP server
11:50 Wrap-up
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