Plans and pricing
Our platform is priced to suit teams of all sizes. Collecting responses from our participant panel is priced separately on all plans.
Billed Annually
Billed Monthly
Plan limits
Included features
Plan limits
Everything in Free, plus...
Access our full research suite
Card sorting
Discover how to organize your content with both open and closed card sorting.
First click testing
Improve the intuitiveness and effectiveness of a user interface by analyzing where users click first.
Five second testing
Optimize the clarity of your designs or messaging by measuring first impressions.
Live website testing
Discover exactly where and why users struggle as they complete key tasks on live websites.
Preference testing
Create products your target audience will love by learning what their preferences are early on.
Prototype testing
Discover how users navigate your Figma prototypes so you know what to improve before you ship.
Recordings
Capture think-aloud with audio, screen, and camera recordings on unmoderated tests.
Research panel
Get on-demand access to 690,000+ panelists. Target by over 395 demographic filters.
Screeners
Ask qualifying questions to make sure participants meet your exact criteria.
Surveys
Make confident decisions by asking questions and validating your assumptions.
Tree Testing
Assess and refine your information architecture to improve findability.
User interviews
Easily plan, recruit, schedule, conduct, and analyze user interviews with one streamlined tool.
Trusted by 320,000+ designers, marketers, researchers, and product leaders from these brands
Compare our plans
Features
Free
Growth
Enterprise
Plan type
Free
Plan limits | |||
Quick studies per month Unlimited Unlimited Unlimited Quick studies per month Unlimited | In-depth studies per month 5 studies Custom In-depth studies per month | In-depth studies per year 60 studies Custom In-depth studies per year | Included seats 3 seats 5 seats Unlimited Included seats 3 seats |
Team management | ||||
Role based permissions Role based permissions | Spaces Spaces | Closed spaces Closed spaces | Wallets Wallets | Usage reports Usage reports |
Tests & surveys | ||||||||||||
Core methods Core methods | Live website testing Live website testing | Multi language support Multi language support | Templates library Templates library | Transcription Transcription | AI follow up questions AI follow up questions | Conditional logic Conditional logic | Custom branding & messaging Custom branding & messaging | Mobile testing Mobile testing | Randomize test sections Randomize test sections | Think aloud recordings Think aloud recordings | Variation sets Variation sets | Multi-branding Coming soon Multi-branding |
User interviews | ||||||
AI summaries AI summaries | Integrations Integrations | Multi language support Multi language support | Transcription Transcription | Automatic uploads Automatic uploads | Co-hosts Co-hosts | Observer rooms Observer rooms |
Recruitment | |||||||
Self recruited responses 15 Unlimited Unlimited Self recruited responses 15 | Lyssna panel recruitment Pay-per-use Pay-per-use Pay-per-use Lyssna panel recruitment Pay-per-use | Kiosk mode Kiosk mode | Custom variables Custom variables | Demographic questions Demographic questions | Recruitment limits Recruitment limits | Screeners Screeners | Test redirects Test redirects |
Analysis | ||
AI summaries AI summaries | CSV exports CSV exports | MCP server MCP server |
Security & compliance | ||||||
GDPR compliant GDPR compliant | Agreements Agreements | Custom terms Custom terms | Password terms Password terms | Security audit Security audit | Single sign-on (SSO) Single sign-on (SSO) | SOC2 report SOC2 report |
Support | ||
Live chat support Live chat support | Priority support Priority support | Professional services Professional services |
Frequently asked questions
No. The Lyssna panel is priced separately. You can pay to recruit from our panel as you go or you can purchase bulk panel credits at a discount to use as you need. Recruiting your own users, however, is free.
You can subscribe to the Growth plan on a monthly or annual basis. When paying annually, you can access the annual study limits upfront. The Free plan has no subscription term or ongoing fees.
The Free plan has no ongoing fees. It includes a limited feature set. You can still recruit from the panel or your own audience.
Credits can be used to recruit participants from the Lyssna panel. You can purchase credits and store them on your account to use as needed. They never expire and there are discounts when purchasing in bulk.
The Enterprise plan is suited to companies with sophisticated procurement needs. We can provide SLAs, perform security audits, review and implement custom terms, make arrangements for larger teams and provide access to professional services. Please contact sales to schedule a short exploratory conversation.
Secure payments with Visa, Mastercard, and AMEX. Manual invoicing is available on Annual and Enterprise plans. Contact us for details.
Yes. As a Data Controller, Lyssna's privacy policy affords all users of our software (not only EU citizens) the rights stipulated by the GDPR. You may also sign our Data Processing Schedule to ensure your own GDPR compliance when using Lyssna as a Data Processor. Please visit this article for more information.
No. We include unlimited demographic filters when you order from the research panel at no additional charge.
Trusted by industry leaders
From startups to global enterprises, leading teams rely on Lyssna to validate ideas, run studies, and make product decisions.
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