In this live workshop, Joe Formica and guest Ramli John break down what great onboarding actually looks like and why getting it right is one of the highest-leverage things you can do for your product.
You'll learn:
Why onboarding goes far beyond tooltips and tutorials — and how it shapes every interaction that follows
The three most common onboarding mistakes teams make, and how to spot them in your own product
How to identify the friction points and moments of hesitation that slow users down
How quick, targeted tests in Lyssna can surface what's really happening — fast
About our hosts
Joe Formica leads workshops and creates educational content at Lyssna, bringing over 10 years of experience in UX and education. His practical, hands-on teaching approach has helped thousands of designers develop their skills and create better products.
Ramli John is the founder of Delight Path and bestselling author of Product-Led Onboarding. He helps B2B SaaS companies improve their onboarding experience to boost conversions and reduce churn, and is a sought-after speaker at events like SaaStock and Traction Conference.
Transcript


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