In this live workshop, Joe Formica and guest Ramli John break down what great onboarding actually looks like and why getting it right is one of the highest-leverage things you can do for your product.

You'll learn:

  • Why onboarding goes far beyond tooltips and tutorials — and how it shapes every interaction that follows

  • The three most common onboarding mistakes teams make, and how to spot them in your own product

  • How to identify the friction points and moments of hesitation that slow users down

  • How quick, targeted tests in Lyssna can surface what's really happening — fast

About our hosts

Joe Formica leads workshops and creates educational content at Lyssna, bringing over 10 years of experience in UX and education. His practical, hands-on teaching approach has helped thousands of designers develop their skills and create better products.

Ramli John is the founder of Delight Path and bestselling author of Product-Led Onboarding. He helps B2B SaaS companies improve their onboarding experience to boost conversions and reduce churn, and is a sought-after speaker at events like SaaStock and Traction Conference.

Transcript

Transcript
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