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Lyssna blog

User research insights and more: methodologies, trends, and expert views.

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Customer experience design - Header image

11 Jun 2025

16 min

Customer experience design: What it is, benefits & examples

Learn how customer experience design creates seamless interactions across touchpoints, driving satisfaction, loyalty, and business growth.

Pete Martin

Product design resources

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Marketing

Product management

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Research

UX and UI design

10 Jun 2025

7 min

Meet Synthesize: AI and manual research summaries

Learn how our Synthesize feature helps you quickly make sense of user feedback with AI-generated or manual summaries.

Tristan Gamilis

10 Jun 2025

18 min

What is customer experience (CX) research & how to do it in 2025

Get a complete overview of customer experience research, including tips, real-world examples, & recommended tools to collect better customer insights.

James Larson

10 Jun 2025

21 min

User interview questions for first-time UX researchers: A practical guide with real examples

Struggling with your first UX interview? This guide covers 30+ user interview questions, with real examples and tips to help you ask the right questions.

Alexander Boswell

06 Jun 2025

9 min

How small research teams drive innovation: 5 lessons from Ally

Discover 5 key lessons from Ally on building customer-centered products with a small team.

Diane Leyman

06 Jun 2025

13 min

Google's HEART framework: Measuring & improving UX

Learn about Google’s HEART framework for UX: happiness, engagement, adoption, retention, and task success.

Pete Martin

06 Jun 2025

14 min

What is discovery research in UX?

Learn what discovery research is and how it helps uncover user needs and pain points.

Pete Martin

06 Jun 2025

12 min

UX research case studies

Discover how to craft compelling UX research case studies that highlight your expertise and creativity, making you stand out to potential employers and clients.

Michele Ronsen

06 Jun 2025

12 min

UX and CRO

Unlock the full potential of your website with UX and CRO. Learn how these disciplines work together to enhance user experiences and drive conversions.

Jeff Cardello

06 Jun 2025

16 min

UX insights

Learn how to transform raw research data into actionable UX insights that drive better product development and business success.

James Larson

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