User interviews resources

Explore user perspectives

Fuel your user interview process with our learning resources

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JTBD interviews

Learn how to effectively conduct jobs-to-be-done (JTBD) interviews to gain deep insights into customer motivations and drive product development.

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Unstructured interviews

Learn how to conduct, analyze, and leverage unstructured interviews for valuable user insights in your research.

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Semi-structured interviews

Explore the versatility of semi-structured interviews. Learn how to conduct, analyze, and leverage insights for impactful user research.

Discussion guide template for user research

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UX research discussion guide template

Optimize your user interviews with this comprehensive discussion guide template.

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12 essential user interview tools for UX researchers in 2025

These 12 user interview tools make UX research easier to organize and run. Find the best tool to streamline your process.

Man sitting at desk on a Zoom meeting with earphones in.

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Discover the key to successful participant recruitment with effective survey screeners. Learn top tips for designing screeners for qualitative and quantitative studies and download our handy checklist.

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How FORM boosted engagement by 89% using Lyssna

We speak with Blaze Jemc, Director of eCommerce at FORM, about how customer research transformed their decision-making process and delivered remarkable results.