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Lyssna blog

User research insights and more: methodologies, trends, and expert views.

27 Mar 2026

22 min

Usability metrics

Learn the most important usability metrics, including task success rate, time on task, error rate, and SUS. Discover how to measure usability and improve UX.

Diane Leyman

Usability testing resources

User research resources

UX research resources

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AI in user research

Concept testing

Continuous research

Information architecture

Market research

Product development

Product updates

Research ROI

Research for non-researchers

Research operations

UX design

UX reporting & analysis

Usability testing

User interviews

User research

Results (69)

08 Sep 2025

14 min

What does a UX designer do?

Thinking about a career in UX design? We chat with UX design experts to find out what a UX designer does and what the job is like day-to-day.

Alexander Boswell

25 Aug 2025

24 min

Product design books

Discover the top product design books recommended by the Lyssna community.

Jeff Cardello

22 Aug 2025

20 min

UX workshops

Unlock the creative potential of your team with these five key UX workshops.

Rakhi Khialani

19 Aug 2025

19 min

Ecommerce user experience

Learn how to create exceptional ecommerce user experiences through design, usability, and SEO strategies that increase conversions and customer satisfaction.

Diane Leyman

07 Aug 2025

22 min

What is UI design?

Learn what UI design is, why it plays a critical role in digital product experiences, and how principles, tools, and collaboration shape effective interfaces.

Marie-Pier Rochon

06 Aug 2025

16 min

CX vs UX

Understand the difference between customer experience (CX) and user experience (UX), how they overlap, and why both are essential for product success.

Diane Leyman

05 Aug 2025

11 min

Website heatmaps

Want to know what's really going on with your website visitors? Website heatmaps are the ultimate tool for uncovering user behavior and making your website better.

James Larson

01 Aug 2025

13 min

Enterprise UX design

Discover enterprise UX design principles, remote research techniques, and how to recruit the right participants for business software testing.

James Larson

01 Aug 2025

14 min

Design ops

Discover how design ops streamlines design workflows, clarifies roles, and boosts collaboration. Learn key steps to implement design operations effectively.

Rakhi Khialani

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