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User research insights and more: methodologies, trends, and expert views.

27 Mar 2026

22 min

Usability metrics

Learn the most important usability metrics, including task success rate, time on task, error rate, and SUS. Discover how to measure usability and improve UX.

Diane Leyman

Usability testing resources

User research resources

UX research resources

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AI in user research

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Usability testing

User interviews

User research

Results (10)

21 Jan 2026

29 min

Types of user interviews

Discover the different types of user interviews and when to use each approach. From exploratory to usability interviews – learn how to conduct them effectively.

Pete Martin

09 Jan 2026

17 min

Unstructured interviews

Learn how to conduct unstructured interviews to uncover deep user insights. Discover when to use them, question examples, and analysis best practices.

Alexander Boswell

Man sitting at desk looking at laptop on a Zoom meeting

18 Nov 2025

35 min

12 essential user interview tools for UX researchers

These 12 user interview tools make UX research easier to organize and run. Find the best tool to streamline your process.

Jeff Cardello

21 Aug 2025

21 min

User research interview questions

Struggling with your first UX interview? This guide covers 30+ user interview questions, with real examples and tips to help you ask the right questions.

Alexander Boswell

13 May 2024

12 min

JTBD interviews

Learn how to effectively conduct jobs-to-be-done (JTBD) interviews to gain deep insights into customer motivations and drive product development.

Alexander Boswell

22 Apr 2024

13 min

Semi-structured interviews

Explore the versatility of semi-structured interviews. Learn how to conduct, analyze, and leverage insights for impactful user research.

Alexander Boswell

22 Apr 2024

12 min

Structured interviews

Learn when and how to use structured interviews for user research, with example questions and practical tips for analyzing data effectively.

Alexander Boswell

How many user interviews should you do for UX research

17 Nov 2023

8 min

How many user interviews should you do?

We share the top considerations to make when deciding how many user interviews to do for UX research.

Michele Ronsen

One office worker smiling and talking to another office worker

04 Oct 2023

7 min

Efficient interview scheduling for user research

Master the art of interview scheduling for successful user research. Discover expert tips to streamline the process and maximize participant engagement.

Michele Ronsen

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