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Lyssna blog

User research insights and more: methodologies, trends, and expert views.

27 Feb 2026

18 min

UX and CRO

Learn how UX and CRO work together to create experiences that delight users and drive conversions. Includes methods, real examples, and tools to get started.

Jeff Cardello

UX design resources

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AI in user research

Concept testing

Continuous research

Information architecture

Market research

Product development

Product updates

Research ROI

Research for non-researchers

Research operations

UX design

UX reporting & analysis

Usability testing

User interviews

User research

15 Aug 2025

13 min

User research agreement

Learn what a user research agreement is, why it’s essential for ethical UX research, and how to create one that protects both participants and researchers.

Diane Leyman

07 Aug 2025

14 min

Randomization in research

Discover what randomization in research is, why it's essential for reducing bias, and how it's used in clinical trials, surveys, and experiments to ensure valid results.

Diane Leyman

07 Aug 2025

22 min

What is UI design?

Learn what UI design is, why it plays a critical role in digital product experiences, and how principles, tools, and collaboration shape effective interfaces.

Marie-Pier Rochon

06 Aug 2025

16 min

CX vs UX

Understand the difference between customer experience (CX) and user experience (UX), how they overlap, and why both are essential for product success.

Diane Leyman

05 Aug 2025

11 min

Website heatmaps

Want to know what's really going on with your website visitors? Website heatmaps are the ultimate tool for uncovering user behavior and making your website better.

James Larson

01 Aug 2025

13 min

Enterprise UX design

Discover enterprise UX design principles, remote research techniques, and how to recruit the right participants for business software testing.

James Larson

01 Aug 2025

14 min

Design ops

Discover how design ops streamlines design workflows, clarifies roles, and boosts collaboration. Learn key steps to implement design operations effectively.

Rakhi Khialani

22 Jul 2025

14 min

Stakeholder interview

Unlock the power of UX stakeholder interviews. Discover why and when to conduct them, how to shape questions, and how they align teams, define success, and surface critical challenges.

Diane Leyman

21 Jul 2025

18 min

Evaluative research

Learn what evaluative research is and how you can use it to exceed user expectations.

Pete Martin

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