Enterprise UX
Understand how complex, multi-role systems are really used – before friction and poor adoption become bigger problems to fix.
Research that keeps pace with enterprise complexity
Enterprise UX isn't just a bigger version of consumer UX. You're designing for users whose daily work depends on systems that are multi-role, data-heavy, and interconnected. When something doesn't work, it doesn't just frustrate users – it slows down entire teams.
Reach the right participants for complex research
Enterprise research often means recruiting people with specific roles, workflows, or domain expertise – not a general audience. Custom screeners and demographic filters help you find exactly who you need, whether that's from a panel or from your own organization or user base.
Find specialists, not just general audiences.
Screen for role, workflow, or domain expertise.
Bring in participants from inside or outside your organization.
Understand where complex workflows break down
Enterprise systems are rarely about a single screen. Users move through multi-step tasks, branching decisions, and flows that span multiple interfaces – and problems often only emerge mid-journey. Surface-level feedback won't show you where things go wrong.
Go beyond first impressions to test full workflows.
Adapt studies based on how participants respond.
See exactly where users struggle in complex flows.
Keep your whole team aligned on what you're learning
Enterprise research doesn't happen in isolation. Insights need to reach product managers, designers, engineers, and stakeholders – and they need to be easy to act on. When findings are scattered across tools and inboxes, the research stops having impact.
Centralize research so findings don't get lost between teams.
Control who can access and contribute to each project.
Track how research is being used across your organization.
Screeners gives us the ability to customize our audience to a much more granular level and therefore improves the quality of our research.
Jenn Wolf
Senior Director of Customer Experience (CX)
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