Create better products with human insights

Ensure the products you’re developing align with the actual needs, preferences, and behaviors of your users.

Undertake market research for strategic product development

Survey people in your ideal customer profile (ICP) to identify gaps, discover trends, and understand your target audience.

Identify unmet market needs.

Validate product-market fit.

Prioritize feature development.

Concept test to validate your assumptions

Test your early concepts or ideas to see if they resonate with your target audience. This way, you can be sure you’re heading in the right direction.

Reduce development risks.

Align with customer expectations.

Save resources on unviable ideas.

Usability test to ship with confidence

Test your prototypes and new features with real users to identify pain points and usability issues early. Prevent costly redesigns by making sure your software is intuitive and user-friendly right from the start.

Identify friction points early.

Ensure an intuitive user experience.

Avoid costly post-launch fixes.

I absolutely love the Recordings feature for our prototype tests. It adds so much more context by letting us hear what users are saying and see where they’re clicking.

Tom Alcock

UX Researcher

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Frequently asked questions

What is concept testing and why is it important?
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What is market research and how can it help my product?
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When should I use user interviews?
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Why is usability testing important to product development?
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How does user research and testing reduce development risk?
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