In this demo video, Scott from our design team shows you how to set up and run Live Website Testing in Lyssna.
Watch as he demonstrates how to capture real users interacting with any live website – yours or your competitors' – through screen recordings, audio, and video.
Learn how to create tasks, use our unique floating modal for instructions, and gather valuable user feedback that can help boost your conversions and improve usability.
Whether you're trying to understand why users abandon their shopping carts or how they navigate your competitor's site, this step-by-step guide will help you get started with no technical setup required.
Chapters:
00:00 Introduction to Live Website Testing
00:28 Setting Up Your Account for Recording
00:38 Creating Your First Study
01:03 Configuring Live Website Test Options0
1:33 Adding Instructions and Follow-Up Questions
02:01 Saving and Previewing Your Test
02:13 Recruiting Participants
02:32 Placing an Order with Lyssna Panel
02:59 Participant Experience and Setup
04:28 Analyzing Results and Final Thoughts
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