Welcome to the UX Rundown. In this series, we share quick, actionable UX breakdowns of real apps and websites – spot what works, what doesn’t, and learn how to apply it to your own designs.

Learn how to design better user interfaces and improve UX navigation in content-heavy dashboards and complex websites.

In this episode of the UX Rundown, we break down real examples from Aetna's healthcare platform and a banking interface to show you how to prioritize essential features and create intuitive navigation that users actually understand.

What you'll learn in this UX tutorial:

We'll examine why Aetna's healthcare dashboard succeeds where others fail, test a banking interface redesign, and show you step-by-step UX research methods you can use to improve your own designs. Perfect for UX designers, product managers, and anyone creating user interfaces with multiple features.

Chapters:

  • 0:00 - Introduction: When content-heavy design works

  • 0:52 - Aetna's healthcare dashboard breakdown

  • 1:47 - The power of quick actions (Amazon, Gmail, Spotify examples)

  • 2:39 - Banking dashboard case study

  • 3:24 - Testing the original design with first click testing

  • 4:16 - Redesigning the banking app

  • 4:36 - Testing results: 90% success rate and faster clicks

  • 5:05 - Key takeaways for content-heavy interfaces

Transcript
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