Workshop overview
User onboarding isn’t just a quick tour—it’s a make-or-break moment for your product. A great onboarding experience helps users succeed, engage, and keep coming back. A bad one? It drives them away forever. In this video, Joe from Lyssna breaks down the do’s and don’ts of user onboarding, sharing real-world examples and practical strategies to improve activation, retention, and long-term success.
About the host
Joe Formica leads workshops and creates educational content at Lyssna, bringing over 10 years of experience in UX and education. His practical, hands-on teaching approach has helped thousands of designers develop their skills and create better products.
Workshop transcript
