Pete Martin

Lyssna blog

User research insights and more: methodologies, trends, and expert views.

4.5/5 rating

Customer experience design - Header image

11 Jun 2025

16 min

Customer experience design: What it is, benefits & examples

Learn how customer experience design creates seamless interactions across touchpoints, driving satisfaction, loyalty, and business growth.

Pete Martin

Product design resources

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UX and UI design

Results (34)

06 Jun 2025

13 min

Google's HEART framework: Measuring & improving UX

Learn about Google’s HEART framework for UX: happiness, engagement, adoption, retention, and task success.

Pete Martin

06 Jun 2025

14 min

What is discovery research in UX?

Learn what discovery research is and how it helps uncover user needs and pain points.

Pete Martin

04 Jun 2025

14 min

The 6 levels of the UX maturity model

Understand the six levels of the UX maturity model and learn about its historical evolution.

Pete Martin

04 Jun 2025

16 min

Exploring generative UX research

Learn how generative UX research helps you get to know your users on a deeper level, so you can create products that truly connect with them.

Pete Martin

04 Jun 2025

14 min

Research panels guide

Learn everything you need to know about research panels in this comprehensive guide.

Pete Martin

02 Jun 2025

18 min

Types of user interviews: Why, what, and how to conduct in 2025

Understand different types of user interviews and how to conduct them successfully.

Pete Martin

02 Jun 2025

16 min

9+ effective ways of collecting user feedback

Find out the best ways to collect user feedback. Our guide covers essential tools, best practices, and solutions for gathering actionable data.

Pete Martin

How to recruit participants for a study - Header image

02 Jun 2025

11 min

How to recruit participants for a study

Learn effective participant recruitment strategies for research. Discover methods, tips, and tools for reaching target audiences, overcoming challenges, and ensuring quality data.

Pete Martin

Main banner image for the blog, Formative vs summative usability testing

02 Jun 2025

13 min

Formative vs summative usability testing

Explore the differences between formative and summative usability testing: their purposes, when to use them, methods, and outcomes to enhance product design.

Pete Martin

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4.5/5 rating