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Lyssna blog

User research insights and more: methodologies, trends, and expert views.

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Customer experience design - Header image

09 May 2025

16 min

Customer experience design: What it is, benefits & examples

Learn how customer experience design creates seamless interactions across touchpoints, driving satisfaction, loyalty, and business growth.

Pete Martin

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UX and UI design

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24 Apr 2025

14 min

Usability testing questions

We share our top tips on writing effective usability testing questions, including specific and open-ended questions, avoiding leading or biased questions, and focusing on the user's goals and tasks.

Alexander Boswell

24 Apr 2025

8 min

How many user interviews should you do?

We share the top considerations to make when deciding how many user interviews to do for UX research.

Michele Ronsen

23 Apr 2025

35 min

12 essential user interview tools for UX researchers in 2025

These 12 user interview tools make UX research easier to organize and run. Find the best tool to streamline your process.

Jeff Cardello

Header banner image for Lyssna article, AI in UX research

22 Apr 2025

10 min

The role of AI in qualitative research

Learn how UX researchers are using AI tools in 2025, what the key limitations are, and why skilled researchers remain essential for effective AI implementation in qualitative research.

Michele Ronsen

Main banner image for Maze vs UserTesting article

22 Apr 2025

14 min

Maze vs UserTesting: Which is best?

Choosing between Maze and UserTesting? Learn more about their features, pros and cons in our in-depth comparison, as well as a potential alternative.

Pete Martin

Man sitting at desk on a Zoom meeting with earphones in.

22 Apr 2025

11 min

Discover the key to successful participant recruitment with effective survey screeners. Learn top tips for designing screeners for qualitative and quantitative studies and download our handy checklist.

Michele Ronsen

22 Apr 2025

25 min

Recruiting user research participants

Learn effective strategies for recruiting user research participants, including understanding your target audience, recruiting customers and non-customers, and offering incentives.

Diane Leyman

22 Apr 2025

13 min

Types of qualitative research

Learn about various qualitative research methods and how they can be applied to gain deeper insights into user experiences and behaviors.

James Larson

19 Apr 2025

17 min

UX concept testing in 2025

Learn how concept testing helps validate product ideas before development, saving time and resources. Discover methods, benefits, and real-life examples.

James Larson