This template is for:

Product development




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Looking to take a quick pulse check on how your product is performing with your customers? A customer satisfaction survey can be run at various life cycle stages, including pre-launch, during launch, and post-launch.

Surveys can help you to:

  • Assess your product: Gather feedback at critical product life cycle milestones, offering a comprehensive view of customer satisfaction.

  • Gather timely feedback: Consistently monitor customer sentiments to promptly address issues and implement necessary changes.

  • Enhance your product: Harness insights to fine-tune your product, ensuring alignment with customer needs and expectations.

This simple survey template can be adapted to collect valuable insights into your product's effectiveness, fostering a culture of continuous improvement.

This template will help you discover

  • Overall customer satisfaction with your product or service.

  • Particular aspects of your product or service that users are satisfied or dissatisfied with.

  • Frequently encountered issues or concerns raised by customers regarding your product or service.

  • Recommendations for enhancements, as well as new features or services that customers would like to see.

How to use this template

  1. Click on the "Use this template" button and log in to your Lyssna account. Don't have an account yet? Start exploring with a free plan.

  2. Customize the test to suit your needs.

  3. Preview your test or press save and continue to recruit your participants.

  4. Set your test live and wait for your results!

Frequently asked questions

What's the purpose of a product satisfaction survey?
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How do I design a product satisfaction survey?
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How many questions should I include in my product satisfaction survey?
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How do I analyze the results of my product satisfaction survey?
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“It wasn’t a big sell to move to Lyssna's paid account due to the speed at which you can put together a test, quickly get feedback, and recruit good participants. It just makes monetary sense. It's so cheap and the feedback is valuable.”

Alan Dennis,

Product Design Manager at YNAB

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