Elevating travel user experiences
Enhance travel experiences with Lyssna, your all-in-one research solution. From understanding preferences to streamlining bookings, we empower seamless journeys and user-centric innovation.
Create a memorable travel experience before take-off
With Lyssna, it's easy to create unforgettable digital journeys and tailored travel offerings that put users first.
Discover what's important to your travelers
Explore key user preferences, from impactful messaging to sought-after holiday information. With Lyssna you can:
Use card sorting to understand how users expect to find information and what categorization makes the most sense to them.
Test brand elements such as messaging, iconography and creative assets.
Find out what features impact decision-making when booking a holiday, for example the importance of reviews and how these are displayed.
Deliver seamless journeys
Uncover insights on navigation preferences, booking processes, and destination information placement to enhance their experience. With Lyssna, you can:
Understand how users navigate your travel app or website, ensuring an intuitive and user-friendly journey.
Test and refine the booking process to make it streamlined, reducing friction and enhancing user satisfaction.
Discover the optimal placement for destination information, ensuring travelers easily find the details they need.
Boost your competitive edge
Stay ahead in your sector of the travel industry by consistently optimizing your offerings, tailoring experiences to evolving user preferences, and leveraging real-time insights. With Lyssna you can:
Conduct competitor analysis and understand how users perceive your services compared to others.
Test optimal pricing strategies to stay competitive without compromising value.
Test that your app or website functions seamlessly across various devices, enhancing accessibility for users.
Understand user behavior to optimize the conversion funnel, leading to higher conversion rates, bookings and engagement.
“The navigation test is god's gift to UI designers. It probably has the best power-to-simplicity ratio of any software, ever.”
CEO at ChartMogul
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