Pete Martin

Lyssna blog

User research insights and more: methodologies, trends, and expert views.

4.5/5 rating

Customer experience design - Header image

09 May 2025

16 min

Customer experience design: What it is, benefits & examples

Learn how customer experience design creates seamless interactions across touchpoints, driving satisfaction, loyalty, and business growth.

Pete Martin

Product design resources

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UX and UI design

Results (34)

17 Apr 2025

21 min

Summative usability testing

Discover the importance of summative usability testing in UX design and research. Explore methods, benefits, and best practices for obtaining valuable insights.

Pete Martin

Main banner image for the blog, Formative vs summative usability testing

16 Apr 2025

13 min

Formative vs summative usability testing

Explore the differences between formative and summative usability testing: their purposes, when to use them, methods, and outcomes to enhance product design.

Pete Martin

14 Apr 2025

24 min

16 best product feedback tools

Try these 16 top product feedback tools to gather valuable customer insights, prioritize feature requests, and improve your product based on user feedback.

Pete Martin

08 Apr 2025

13 min

What is discovery research in UX?

Learn what discovery research is and how it helps uncover user needs and pain points.

Pete Martin

21 Mar 2025

17 min

Continuous product discovery

We explore the process and benefits of continuous product discovery, a product development framework for gathering ongoing customer feedback and insights.

Pete Martin

17 Jan 2025

15 min

User personas in UX: How to define personas (+ template)

Learn to create effective user personas. Follow our step-by-step guide and access our template to define personas that align with your goals.

Pete Martin

How to recruit participants for a study - Header image

05 Dec 2024

11 min

How to recruit participants for a study

Learn effective participant recruitment strategies for research. Discover methods, tips, and tools for reaching target audiences, overcoming challenges, and ensuring quality data.

Pete Martin

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4.5/5 rating